Office Technology Management

The Modern Office Equipments and their Contributions to the Success of a Business Organization

The Modern Office Equipments and their Contributions to the Success of a Business Organization


This study focused on “modern office equipment and their contributions to the success of a business organization (a case study of NNPC Enugu) to achieve this purpose some research questions were raised and a review of related literature was made. The survey research design was adopted in this study. The population of the study includes workers, and management of the NNPC Enugu depot. A sample of 150 respondents and a random sampling technique was used in selecting the workers in a particular unit of the organization. Data for the study were obtained from both primary and secondary sources. A personal interview was also employed to confirm the responses. The data generated from this study were analyzed using simple percentages, table rating scales and mean scores. The major findings showed that modern office equipment contributes immensely to the success of business organizations like NNPC Enugu depot. Based on these findings, the researcher recommended: Acquiring standby generating sets, provision of spare parts and qualified staff to facilitate productivity in the organization.




The use of modern office equipment is inevitable to offices in this modern era- until the 15th century before the advent of typewriters, the publication of business documents was a difficult job and bored mostly to secretaries because everything has to be handwritten.

With time and technological growth, business organizations witnessed information overload due to increasing commercial transactions. Business, therefore, needs technology to turn out words effectively, efficiently and continuously.

These days, the world of work is changing fast, as we approach the new millennium modern equipment are fast replacing manual machines in the workplace, computer-automated machines have gradually taken the work of men. With the level of sophistication and cutthroat competition in our society, nobody is resting on their oars in the new technological age.

Before now, most employers of labour needed all kinds of categories of workers. Some were trained on the job, while others came as experts. In the factories, people were employed in their thousands to do all kinds of jobs. Production machines acquired long age, took time to warm up for use while workers took their turn in churning out a large number of workforce.

Most management, employers of labour are of the view that the introduction of high technology to the workplace has made the work easier, faster, saves time and cost, especially on overhead, better than employing a multitude with no result.

Again, with the introduction of new technologies, businessmen have been saved from carrying huge sums of money all over the place, the advent of electronic fund transfer is a pointer to this topic.

The use of the internet, E-mail, pagers, digitized telephone services, mobile phones, answering machines have made the job of executives, top managers less cumbersome and the communication gap has been bridged with the popularization of these gadgets. Business and transactions can be discussed through these services.

Even in terms of society for the workplace, it is a common feature in some big organizations to mount circuit television, to monitor the movement of people. Big time executives also use close circuit television to wade off intruders and those they don’t want to see, with this, productivity is thus enhanced.


NNPC (Nigerian National Petroleum Corporation) depot Enugu is located at Emene in Enugu East local government of Enugu state. Commissioned on 25th August 1979 by the Military Administration of the then Anambra state Col. D.S Abubakar.

It has a total capacity of 12 million litres of petroleum products. It has only three by-products in stock which include Premium Motor Spirit (PMS) otherwise called petrol, Dual Purpose Kerosene (DPK) and Automobile Gas Oil (AGO) ago or diesel for onward distribution to her customers the oil marketing companies.

Enugu depot has a total number of six departments namely: Administrative, sales, security, accounts operation and safety departments with a total workforce of 250 workers. Each department is managed by the head of such a department who equally reports to the depot manager who is the overall boss.


In a developing country like Nigeria, the use of modern office equipment in the office is still minimal because they lack the technical know-how to put their disposal to good use. Lack of skilled manpower to update and maintain already acquired machines. Besides, constant power failure from the public electricity supply has not helped matters in any way.

Moreover, some office workers especially secretaries see technological improvement as a challenge and also a threat to their job. These problems and anxiety in the minds of office workers are likely to lead to a drastic reduction in production in most office.

Finally, this situation calls for serious policies by management dealing with the problem, which psychologically destroys the mental and emotional state of workers.


For every action, there must be a reason and in light of this, the purposes of this study are:

1. To discover what office equipment is all about.

2. To identify the contributions of modern office equipment to the success of the business organization.

3. To examine the training needed for the operation of this office equipment.

4. To identify how to maintain them in the office.

5. To discover the problems associated with the use of this equipment.


1. What is office equipment all about?

2. Do these modern office equipment have any contribution to the success of the business organization?

3. Do the operation of this modern equipment need any training program?

4. Do these modern office equipment require proper maintenance?

5. Is there any problem associated with the use of this modern equipment?


The significance of this study “modern office equipments and their contributions to the success of a business organization, a case study of NNPC Enugu depot” is that it will create awareness as well provide information on the roles this modern office equipment plays in seeing that NNPC Enugu depot achieve their goals and also meet up the standard. It is also recommended to society in general and whosoever wishes to achieve efficiency on prudent.


The researcher is concerned with the contributions of modern office equipment to the success of the business organization with particular reference to the Nigerian National Petroleum Corporation (NNPC) Enugu depot in Enugu east local government area in Enugu state.


v Office: it is a place /room /building where clerical duties are carried out.

v Modern: involving up-to-date techniques or equipment. it is also referred as most recent or current

v Equipment: the tools/items needed for a particular purpose. In order words, it also means things that are needed to carry out work/job in the office; it could be electrical or manual.

v Researcher: a person that carries out the piece of work.

v Accuracy: error-free presentation.

v Machine: a device with an electrical power attached to it used in office production.

v Crude/Manual: equipment that requires physical exertion of energy to operate.

v Efficiency: prompt delivery of jobs.

v Business: knowledge of commercial procedures i.e. buying and selling.

v Operation: how business is carried out.

v Production: output, increase in manpower.

v NNPC: Nigerian National Petroleum Corporation


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